S2 · 12/2024 · Ocado Group (Ocado Technology) · London, UK
| Company | Ocado Group (Ocado Technology) |
| Category | amr mobile robot |
| Type | outage |
| Date | 12/2024 |
| Time of day | not documented |
| Location | London, UK |
| Severity | S2 (minor injury or single-unit damage) |
| Scale | 1 delivery centre |
| Confidence | medium |
| Verification | Yes - adversarially checked against the cited source |
| Source | Daily Mail |
Ocado's automated/robotic warehouse fulfillment systems malfunctioned around Christmas 2024, causing missing items (including frozen goods) and incomplete deliveries for London-area customers despite company claims of a record Christmas overall.