Products: companion. Risk band: Low RobotRisk index 1.2/100 (incidents/exposure, time-weighted) · 89th percentile of 91 consumer robotics companies.
SoftBank Robotics's record contains one entry: a May 2018 disclosure by security researchers that the Pepper robot lacked basic authentication and security controls, classified as a cyber-type finding with the lowest severity rating in this set, 1. This is a press-reported security research finding rather than a field failure, recall, or regulatory action, and the record shows no operational incident or injury. The single low-severity entry is consistent with a vulnerability disclosure rather than a realized harm event. SoftBank Robotics's index of 1.3 is the lowest in this set, and its 88.9 percentile places it in the low-risk band within consumer-robotics.
| Sev | Date | Type | Location | Incident | Source |
|---|---|---|---|---|---|
| S1 | 05/29 2018 |
cyber | — | Security researchers find Pepper robot lacks basic authentication/security controls | The Register |